NAHCO Aviance ultimate goal is to delight your passengers from check-in to baggage delivery. Our customer service staff are the key interface between our airline partners and their passengers and plays a leading role in offering the care that is critical to successful ground handling operations. Our team of professionally trained employees ensures the smooth handling of passengers from check-in to boarding and from disembarkation to baggage collection.
For passengers requiring extra support, our employees across the globe are trained to offer assistance to passengers with special needs, including unaccompanied minors and with reduced mobility. With our comprehensive range of ‘meet and greet’ services, we have been making passengers feel especially welcome since 1991.
Our service offerings include;
- Check-in services
- Airport lounges
- Gate activities
- Airport ticketing
- Meet and greet and VIP handling services
- Arrival Services
- Lost and found facilities
- Station management services including transfers and disruptions
- Assistance for passengers with reduced mobility
- Airside bussing for passengers and crew