Passenger Services Assistant (MEET & ASSIST)

Applications are hereby invited from suitably qualified candidates to be trained as Passenger Services Assistant (MAAS) in our organisation.

Qualification and Experience


  • Excellent computer skill.
  • Physical Strength.
  • Good communication and interpersonal skills.
  • Ability to work under pressure.
  • Previous work experience handling people with Reduced Mobility is a clear advantage.

Key Responsibilities

  • Assists to set up check-in counters in preparation for arrival of passenger for checking-in.
  • Assists in giving directions to special passengers on boarding procedures.
  • Attends to any inquiries from passengers.
  • Assists to gather left over baggage, weigh, record, and store.
  • Meets flights on arrival to welcome special passengers and give them necessary directions and assistance.
  • Assists physically challenged, mothers with infants and unaccompanied minors during flight arrival and/or departure.
  • Supports check-in and boarding activities.

Method of Application

All interested candidates that fit the above criteria are advised to send their applications with detailed Curriculum Vitae (CV) to using the position applied as subject and complete the online recruitment form here.

Application closes on Tuesday, 21st  November, 2023.

Apply for this position

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Head Office